Customer Service, Domestic Services

RIM logistics, ltd.Chicago, IL
$50,000 - $60,000

About The Position

The Customer Service, Domestic Services role will be a part of a team responsible for ensuring RIM’s customers are handled effectively from start to finish. This includes activities such as quoting, shipment booking, invoicing, and problem solving for customers. RIM logistics, ltd. is a service based company the places the customer experience as the highest priority. Customer Service, Domestic Services representatives are expected to be ready to assist the customer with whatever their needs are and ensure they have an outstanding experience.

Requirements

  • Ensuring RIM’s customers are handled effectively from start to finish

Responsibilities

  • Quoting
  • Shipment booking
  • Invoicing
  • Problem solving for customers
  • Assisting the customer with whatever their needs are
  • Ensuring customers have an outstanding experience

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k) Plan
  • Health Savings Account
  • Transportation Savings Account
  • Short Term Disability
  • Voluntary Critical Illness & Accident Insurance
  • Wellness Benefits
  • Paid Time Off
  • Cultural Heritage Day
  • Volunteer Time Off
  • Life Insurance & AD&D
  • Long Term Disability
  • Recognition Program
  • Employee Assistance Program
  • Employee Resource Group/s
  • 401(k) Discretionary Company Matching Contribution
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