Customer Service - Device Repair Technician

Bat19 • Hermantown, MN

4d • Onsite

About The Position

Join Batteries Plus in the Hermantown as our energetic Customer Service / Device Repair Technician either full-time OR part-time! If you're highly personable, love helping others and solving problems, this position might just be perfect for you! This entry-level position is full- or part-time and works a very flexible schedule between the hours of 8 AM to 8 PM Mondays through Fridays, 8 AM to 7 PM on Saturdays, and 10 AM to 6 PM on Sundays. Weekend availability is a must. Every day, you warmly greet customers, ask questions, and listen to their needs. With your knowledge of our products, you offer personalized recommendations, provide help around the store, and solve any issues customers might have. Additionally, you repair devices when necessary and keep the store clean, stocked, and organized. Your role is important in creating a positive shopping experience for customers and increasing sales.

Requirements

• Willingness to learn
• An eagerness to tackle challenges and find solutions.
• The ability to take initiative and work proactively.
• A teamwork mindset balanced with strong independent work skills.
• Retail or customer service experience is not needed, we are willing and excited to train the right candidate for this entry-level position!
• Eager to learn the ins and outs of our retail store
• Have a positive attitude

Responsibilities

• Warmly greet customers, ask questions, and listen to their needs.
• Offer personalized recommendations based on product knowledge.
• Provide help around the store.
• Solve customer issues.
• Repair devices when necessary.
• Keep the store clean, stocked, and organized.
• Create a positive shopping experience for customers.
• Increase sales.

Benefits

• Competitive wage of $15.00 to $18.00 per hour
• Opportunities for bonuses
• Health and dental insurance
• Paid time off (PTO)
• Holiday pay
• 401(k) plan
• Flexible schedules
• Employee discounts
• Spiff program
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed