Sales Associate / Device Repair Technician

Bat19•Grand Forks, ND

4d•Onsite

About The Position

Batteries Plus in Grand Forks, ND is actively seeking a motivated Full or Part-time Sales Associate / Device Repair Technician to provide outstanding customer service while solving technical issues and selling solutions. This retail position earns a competitive pay, based on skill level, plus bonuses. We provide great benefits and perks, including flexible schedules, employee discounts, a spiff program, and paid training. Batteries Plus is the number one destination for batteries, light phones, lighting fixtures, phone repairs, and key services. Operating with honesty and integrity we strive to gain lifelong customers who appreciate our motto of "Gaining a customer, not a sale". We stand behind every service we provide and feel confident in our abilities to resolve any issue. Our team is passionate about what they do, and they have fun in the process. Understanding that our success is attributed to the efforts of our hard-working team members, we offer competitive compensation, great benefits, and an amazing work environment with strong team values and camaraderie.

Requirements

Retail or customer service experience is preferred
Willing to train the right candidate
Excellent communication skills, both written and verbal
Take responsibility for your decisions
Adaptable and work well under pressure
Prioritize multiple tasks effectively
Passionate about quality control

Responsibilities

Provide outstanding customer service
Solve technical issues
Sell solutions
Recommend the appropriate battery for various applications including cell phones, trucks, and recreational vehicles
Repair cell phones, tablets, and other devices
Represent the company with a solid reputation