(CAN) Customer Service Desk Associate
About The Position
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.
Requirements
- Must be 16 years of age or older.
Responsibilities
- Process refunds and returns accurately, completing all required forms.
- Assist customers with refunds, exchanges, questions, and directions in a friendly and professional manner.
- Maintain accurate and up-to-date sales tax-exempt records.
- Send damaged merchandise to Claims for processing and verify returned items against refund slips.
- Ensure all items are scanned correctly before returning them to the sales floor to maintain pricing and inventory accuracy.
- Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs.
- Manage overnight hours effectively and plan accordingly to stay energized and focused.
- Handle a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Benefits
- Career Growth Opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
