Customer Service Delivery Driver

Carvana•Duncan, SC

13d•$17 - $19

About The Position

Carvana is seeking enthusiastic, energetic, self-motivated team players with at least two years of customer-facing experience to deliver vehicles to customers using custom car haulers. A commercial driver's license is not required, and training is provided. The role also involves loading and unloading vehicles, inspecting the car hauler, completing customer paperwork, and entering thorough notes in the customer tracking system. Drivers must drive safely and maintain a clean driving record under Carvana's CMV Driver Qualification policy. Candidates must have or obtain a notary in their local jurisdiction within the first 90 days of employment; Carvana sponsors the process, which may involve state-specific requirements. Candidates must also satisfy state-specific requirements for accessing DMV, title, and registration systems. Employees in Illinois, Michigan, Louisiana, and Missouri must obtain a chauffeur's license or other state specialty license within their first two weeks. California employees must obtain a Vehicle Verifier license within their first 90 days. Carvana sponsors these processes. The role requires physically demanding work, including detailing vehicles and loading and unloading vehicles onto haulers, indoors and outdoors and sometimes in inclement or extreme weather. Team members may need to walk, stand, and sustain physical activity for more than eight hours, and must be able to perform a range of movements and handle items weighing up to 50 pounds. The role also involves frequent driving and requires visual acuity and manual dexterity. The stated schedule is 11 a.m. to 9 p.m. Team members must be available to work seven days a week, with rotating days off that include weekdays and weekend days. Applicants must pass a drug test, obtain a DOT Medical Card, be at least 21 years old, hold a valid driver's license, and be able to read, write, speak, and understand English. This role is not eligible for visa sponsorship.

Requirements

At least 2 years of customer-facing experience.
Must be at least 21 years old.
Must possess a valid driver's license.
Must pass a drug test and obtain a DOT Medical Card.
Must be able to read, write, speak, and understand English.
Must be able to obtain a notary in the local jurisdiction within the first 90 days of employment.
Must satisfy state-specific requirements related to access to DMV, title, and registration systems.
Employees in Illinois, Michigan, Louisiana, and Missouri must obtain a chauffeur's license or other state specialty license within the first two weeks of employment.
California employees must obtain a Vehicle Verifier license within the first 90 days of employment.
Ability to perform physically demanding tasks, including detailing and loading and unloading vehicles, in indoor and outdoor conditions and with occasional exposure to inclement or extreme weather.
Ability to walk, stand, and sustain physical activity for extended periods of 8 or more hours.
Ability to reach, twist, kneel, crouch, climb, balance, and squat.
Ability to grasp, carry, lift, push, and pull items weighing up to 50 pounds.
Frequent driving requires excellent visual acuity and manual dexterity.
Must be available to work 7 days a week, with rotating days off on weekdays and weekend days.

Responsibilities

Deliver vehicles to customers' homes using custom car haulers.
Load and unload vehicles onto the hauler.
Regularly inspect the car hauler to help ensure it is safe to drive.
Complete customer paperwork and enter thorough notes in the customer tracking system.
Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Perform vehicle detailing and other physical tasks as needed.

Benefits

401(k) with Carvana match.
Opportunity for overtime during busy seasons.
Performance-based compensation and pay increases.
Fast-track advancement opportunities.
Company-paid healthcare premiums.
Dental and vision benefits.
Wellness program supporting mental, physical, and financial health.
Pet care savings program.
Paid time off: 13 days during the first year, increasing to 20 days thereafter.
Tuition reimbursement for eligible bachelor's degree pursuits.
Student loan repayment program for employees who already have a bachelor's degree.
Annual Carvana Shares grants.
Employee Stock Purchase Plan discount.
Internal growth and professional development opportunities.