Customer Service Delivery Driver

Sherwin-Williams • Miles City, MT

8d

About The Position

This position works closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. It also involves delivering products from Sherwin-Williams stores to customers safely and on time using Company vans or pick-up trucks. The role includes customer contact and access to payment methods, electronic equipment, personal information, merchandise, and other items of value. A criminal history review is required to help protect the business, its operations and reputation, and the safety of customers, employees, vendors, contractors, and the public.

Requirements

• Must be at least 21 years of age.
• Must be legally authorized to work in the country of employment without needing employment work visa sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
• Internal Sherwin-Williams applicants must have received at least a “meets expectations” (3) rating on their most recent performance appraisal.
• Internal Sherwin-Williams applicants must have completed all HR Cloud eLearning courses required for their current position.

Nice To Haves

• High School diploma or GED.
• At least one year of experience working in a delivery, retail, or customer service position.
• Previous work experience selling paint and paint-related products.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Process sales transactions accurately and in accordance with policies and procedures.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications as needed.
• Load, transport, and deliver items to customers safely and on time.
• Assist with loading and unloading items from vehicles.
• Maintain the store vehicle and alert the supervisor to repair and servicing needs.
• Follow assigned routes and time schedules.
• Comply with laws, traffic regulations, and safety procedures when driving.
• Prepare reports and other documents relating to deliveries.
• Operate equipment and machines, such as cars, trucks, and forklifts.

Benefits

• Benefits and flexibility intended to support health and well-being.
• Opportunities to learn, develop new skills, and grow contributions.
• An inclusive team and commitment to communities.
• Benefits offerings may include retirement, health care, total well-being, and commute-related benefits; eligibility depends on employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed