Crash Records - Customer Service Representative
Accurate Placement•Phoenix, AZ
•Onsite
About The Position
This position gathers, compiles, and analyzes traffic crash data submitted by Arizona Law Enforcement Agencies. Responsibilities include interpreting, scanning, indexing, and entering traffic crash data elements into the State's Database CRIS. The role also involves verifying information suspected of being erroneous and ensuring data accuracy and integrity. This position requires strong technical and data processing skills to efficiently manage and update crash records, ensuring consistency and compliance with reporting standards.
Requirements
- Strong data entry skills with a high degree of accuracy and attention to detail.
- Ability to analyze and interpret information from crash reports and related documents.
- Experience reviewing records and identifying discrepancies, errors, or missing information.
- Proficiency with computer systems, databases, and document management software.
- Ability to scan, index, and organize electronic records.
- Strong analytical and problem-solving skills.
- Ability to maintain confidentiality and handle sensitive information.
- Good organizational and time management skills with the ability to meet deadlines.
- Ability to follow established procedures and data quality standards.
- Effective written and verbal communication skills for researching and verifying information.
- Background check required.
Responsibilities
- Gather, compile, and analyze traffic crash data submitted by law enforcement agencies.
- Interpret crash reports and related documentation to ensure accurate data processing.
- Scan, index, and enter traffic crash data elements into the crash records database.
- Verify and research information suspected to be inaccurate or incomplete.
- Maintain data accuracy and integrity within the crash records system.
- Apply technical and data processing skills to efficiently manage and update crash records.
- Review crash data for consistency and compliance with reporting standards.
- Support the timely and accurate maintenance of traffic crash records.
Benefits
- Available after eligibility period is met
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
