CUSTOMER SERVICE COUNTER

Von Maur/Dry Goods•Lake St. Louis, MO
•Onsite

About The Position

As a Customer Service Counter Associate, you help keep the store connected as a reliable source of information and support. In this fast-paced department, you will contribute to several areas of store services by assisting customers, handling account services and payments, preparing purchases and online orders, and completing cash-related tasks. The role is performed on-site and includes availability for day, evening, and weekend shifts.

Requirements

  • Be available to work on-site for day, evening, and weekend shifts.

Responsibilities

  • Greet customers sincerely, provide friendly service, and thank every customer.
  • Answer a multi-line telephone, assist customers, or direct them to the appropriate area.
  • Provide customer charge account services, including opening accounts, accepting payments, and answering questions.
  • Prepare, box, and wrap customer purchases and online orders for shipment.
  • Calculate service counter and store cash work and prepare bank deposits.
  • Maintain a clean and organized department.

Benefits

  • Competitive wages
  • Generous merchandise discount
  • Comprehensive benefits
  • 401(k) retirement plan
  • No extended holiday hours
  • Promote-from-within philosophy with career opportunities
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