CUSTOMER SERVICE COUNTER

Von Maur • Glenview, IL

1d • Onsite

About The Position

As a Customer Service Counter Associate, you help keep the store connected as a reliable source of information and support. This fast-paced role supports several areas of store services and focuses on providing a strong customer experience. The position is on-site and requires availability for day, evening, and weekend shifts.

Requirements

• Availability to work on-site for day, evening, and weekend shifts.

Responsibilities

• Greet customers sincerely, be friendly, and thank every customer.
• Answer a multi-line telephone, assist customers, or direct them to the appropriate area.
• Provide customer charge account services, including opening accounts, accepting payments, and answering questions.
• Prepare, box, and wrap customer purchases and online orders for shipment.
• Calculate service counter and store cash work and prepare bank deposits.
• Maintain a clean and organized department.

Benefits

• Competitive wages
• Generous merchandise discount
• Comprehensive benefits including health, dental, vision, disability, term life insurance, and flexible spending account
• 401(k) retirement plan
• No extended holiday hours
• Promote-from-within philosophy and career opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed