CUSTOMER SERVICE COUNTER
Von Maur•Forsyth, IL
•Onsite
About The Position
As a Customer Service Counter Associate, you help keep the store connected as a reliable source of information and support. This fast-paced role supports several areas of store services and focuses on providing a positive customer experience. The associate greets and assists customers, handles telephone inquiries, provides customer charge account services, prepares purchases and online orders for shipment, processes counter and store cash work, and maintains an organized department. The position is on-site and requires availability for day, evening, and weekend shifts.
Requirements
- Be available to work on-site for day, evening, and weekend shifts.
Responsibilities
- Greet customers sincerely, be friendly, and thank every customer.
- Answer a multi-line telephone, assist customers, or direct them to the appropriate area.
- Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions.
- Prepare, box, and wrap customer purchases and online orders for shipment.
- Calculate service counter and store cash work and prepare bank deposits.
- Maintain a clean and organized department.
Benefits
- Competitive wages
- Generous merchandise discount
- Health insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Term life insurance
- Flexible spending account
- 401(k) retirement plan
- Overtime eligibility
- Promote-from-within philosophy and career opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
