Customer Service Coordinator

Five Star Chevrolet Cadillac Buick GMC • Warner Robins, GA

2d • Onsite

About The Position

Five Star Chevy has a Great Opportunity for a Customer Service Coordinator! This role offers a great work-life balance, is with a family-owned and operated business, and has a fun and friendly staff and team. It's a great opportunity for future track growth. We are looking for a real Go-Getter who wants a real Career Opportunity!

Requirements

• At least one previous role based in customer service/Sales experience
• Excellent Leadership / Organizational skills
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver’s license

Responsibilities

• Updating CSI scores daily
• Communicate with clients to explain survey/review process
• Act as liaison with BBB and Dealership
• Reviewing all online reviews
• Meet with clients to discuss concerns/issues
• Keep website updated with current personnel
• Report to General Manager with any concerns or issues
• Other duties as assigned to assist General Manager and Sales Team

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Short & Long Term Disability Insurance
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Discounts on products and services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed