Administrative Customer Coordinator

Ryder • Chicago Heights, IL

3d • Onsite

About The Position

Ryder is hiring a Customer Service Coordinator in Sauk Village, Illinois. This role provides clerical support related to warehouse, transportation, inventory, or general offices under the supervision of a supervisor or manager. Ryder offers weekly pay, excellent benefits, and a supportive work environment with state-of-the-art equipment and caring leadership. They are committed to creating the safest supply chain environment and value their employees, including many military reserves and veterans.

Requirements

• High school diploma or equivalent
• Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred
• Has the ability to make quick, reliable decisions that represent both the customer and Ryder
• Has strong written, organizational, and verbal communication skills
• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems preferred
• Experience operating forklift equipment preferred
• Equipment certification may be required

Nice To Haves

• Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred
• Knowledge of WMS systems preferred
• Experience operating forklift equipment preferred

Responsibilities

• Performs administrative tasks for area or shift
• Maintains filing systems and documents per Standard Operating Procedure (SOP)
• Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
• Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork
• Processes returns in Warehouse Management System (WMS) and maintains paperwork
• Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
• Using the location's WMS system, updates area or shift metrics as needed
• Additional duties as assigned, overtime as needed

Benefits

• Weekly pay
• On the job paid training
• Medical, Dental, Vision, 401 K etc. Start at 30 Days
• Paid Time Off
• 401 K offers a company match
• HIGH VALUED Stock at 15 % Employee Discount
• Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more
• Safety Gear PROVIDED

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED