Customer Service Coordinator

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•London, ON

11d•Hybrid

About The Position

Canadian Linen and Uniform Service is seeking a Temporary Customer Service Coordinator in a hybrid role of customer service receptionist and office administration. They will have a variety of administrative responsibilities and thrive in a fast-paced work environment. The ideal candidate would possess strong customer-oriented skills with receptionist experience. This person will demonstrate enthusiasm in their work and be happy to support various operational departments!

Requirements

Strong proficiency in English (both oral and written).
Experience in an administrative and/or administrative support role.
Knowledge of using Microsoft Office software (e.g., Word, Excel, Outlook, and PowerPoint).
Superior communication skills (verbal and written).
Excellent customer service skills and effective oral communication skills, both written and verbal.
Professionalism in punctuality, attitude, and grammar.
Extremely organized in their approach to document control and administrative functions.

Nice To Haves

Receptionist experience.

Responsibilities

Greeting visitors, answering incoming phone calls on a multi-line Cisco communication system, responding to customer emails.
Securing office supplies, gathering and updating presentation documents, supporting other departments as needed.
Working with customer service representatives (drivers) to ensure accurate billing, banking settlements, customer inquiries, or any service-related issues.
Handling accounts receivable and accounts payable.
Maintaining and updating various reports in Oracle, Excel, ABS daily.
Performing any other tasks that may be assigned.