Customer Service Clerk
Stella Jones•Warsaw, VA
•Onsite
About The Position
We are seeking a qualified Customer Service Clerk to join our team in either Warsaw, Virginia or Brierfield, Alabama. This position is a clerical support role which delivers the highest level of service in providing order processing support to the Customer Service team.
Requirements
- High School Diploma
- Three to six months related experience and/or training; previous clerical support experience
- Advance proficiency in Microsoft Suite
- Strong organizational skills, proactive attitude with exceptional attention to detail
- Capability to multi-task and work under pressure of deadlines
- Ability to work in a team environment and interface interdepartmentally
Responsibilities
- Accurately enters and reviews sales orders within 24 hours
- Inputs customer and sales data into processing system according to company procedures
- Ensures all proper paperwork is filed in customer folders to meet department policy
- Provides backup coverage for Account Representative/Specialists
- Assists with special projects/reporting as assigned
- Supports invoicing customers, invoicing freight, and matching records for payment
- Develops and maintains detailed written desk instructions covering all major responsibilities
- May perform additional clerical responsibilities including mail distribution, filing, and general administrative tasks
- Participates and contributes to company safety program
- Performs other related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
