Customer Service CFS Associate

Transmaritime, Inc.•Laredo, TX

17h•Onsite

About The Position

This role involves verifying and maintaining records for incoming and outgoing shipments, preparing items for shipment, and processing information from various sources. The associate will handle data entry, resolve inconsistencies, request further information for incomplete documents, and ensure accuracy in all documentation. Key responsibilities include maintaining inventory, tracking goods using technology, and adhering to strict safety protocols.

Requirements

Ability to compare identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
Proficiency in processing information from different departments and customers, and a variety of other forms of documents by resolving inconsistencies and reviewing data for errors using standard data entry procedures.
Skill in requesting further information for documents that are deemed incomplete.
Experience entering information into specific document formats received electronically or hand-written pages or figures contained in printed files.
Ability to prepare all shipping documents, which includes bills of lading and manifests by entering them into the prescribed system software.
Experience maintaining inventory of shipments / cargo on-hand in the warehouse.
Proficiency in using computer or necessary technology gadgets to track various aspects of goods.
Ability to decipher sloppy handwriting, faded text and transform into digital or electronic data information.
Skill in reporting defective materials or questionable conditions to the department supervisor.
Attention to detail in double checking system information for errors or duplicate information before submitting or transmitting reports.
Experience accessing online browser-based systems for online data entry.
Ability to ensure completion of data entry assignment within prescribed timeframes.
Proficiency in inputting all types of data into computer programs to store the information for future use.
Knowledge of and adherence to all safety protocols and procedures, including proper operation of equipment, use of personal protective equipment (PPE), and safe handling practices.

Nice To Haves

May direct others in preparing outgoing and receiving incoming shipments.

Responsibilities

Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment by comparing identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
May direct others in preparing outgoing and receiving incoming shipments.
Processes information from different departments and customers, and a variety of other forms of documents by resolving inconsistencies and reviewing data for errors using standard data entry procedures.
Requests further information for documents that are deemed incomplete.
Enters information into specific document formats received electronically or hand-written pages or figures contained in printed files.
Prepares all shipping documents, which includes bills of lading and manifests by entering them into the prescribed system software.
Maintains inventory of shipments / cargo on-hand in the warehouse.
Performs all computer or necessary technology gadgets necessary to track various aspects of goods.
Deciphers sloppy handwriting, faded text and transforms into digital or electronic data information.
Reports defective materials or questionable conditions to the department supervisor.
Double checks system information for errors or duplicate information before submitting or transmitting most especially reports being sent to our customers.
Accesses online browser-based systems for online data entry.
Ensures completion of data entry assignment within prescribed timeframes.
Inputs all types of data into computer programs to store the information for future use.
Adheres to all safety protocols and procedures, including proper operation of equipment, use of personal protective equipment (PPE), and safe handling practices. Promotes a culture of safety awareness among team members.