Customer Service / CDL Delivery Driver
About The Position
U-Haul is seeking friendly, motivated individuals for a dual role as a Customer Service Representative and CDL Delivery Driver. As a Customer Service Representative, you will be the face of U-Haul, assisting customers with their moving needs, inspecting and maintaining equipment, and using technology to manage rentals. This position offers on-the-job training and a fast hiring process. As a U-Box Customer Care Representative (CCR), you will operate a flatbed truck for local deliveries of U-Box containers, providing friendly and courteous service. This role offers a rewarding job experience and a supportive company culture.
Requirements
- Valid driver’s license and ability to maintain a good driving record
- High school diploma or equivalent
- Clean motor vehicle driving record
- Department of Transportation certification
- Commercial driver’s license (CDL)
Responsibilities
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Operate a flatbed truck (training provided).
- Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
- Load and unload storage containers for delivery.
- Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only.
- Participate in ongoing continuous U-Haul education through U-Haul University.
- Other duties as assigned.
Benefits
- On-the-job education
- Hiring bonus ($100)
- Cash bonus ($300) upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
