Customer Service Associate - Temporary

Walgreens•Lynchburg, VA

15d•$15 - $19

About The Position

Models and delivers a distinctive customer experience while registering sales and providing courteous, fair, friendly, and efficient checkout service. The role supports customers throughout the store, handles sales transactions and merchandise, maintains store presentation and inventory, and assists with photo services and web pickup orders. Associates attend training and complete assigned learning activities.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Model and share customer-service best practices, including courteous interactions, proactive assistance, identifying customer needs, and helping customers until satisfied.
Provide courteous, friendly, fast, and efficient service; recommend products, trade-up items, and companion items.
Register purchases; collect cash and provide change; process voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records; check in and price merchandise as directed.
Implement asset-protection procedures to identify and minimize profit loss.
Ensure compliance with state and local laws concerning regulated products, such as alcohol and tobacco.
Construct and maintain displays, including promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Assist with food separation and product placement according to policy; rotate consumable stock using first in, first out and restock outs.
Maintain working knowledge of store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, use of the creative machine, and suggestive selling of promotional photo products.
Monitor and fulfill web pickup orders and deliver them to customers when they arrive at the store.
Help maintain clean, neat, and orderly interior and exterior store conditions.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by the manager or assigned by corporate.