Customer Service Associate - Temporary

Walgreens•Sun City, AZ

2d•$15 - $19

About The Position

The Customer Service Associate models and delivers a distinctive, delightful customer experience and processes customer transactions at an assigned cash register with courteous, fair, friendly, and efficient service. The role also supports store operations, merchandising, inventory, asset protection, regulated-product compliance, photo services, online order pickup, and store maintenance. The associate maintains respectful relationships with coworkers, follows company policies and procedures, and completes assigned training and other tasks.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Model and share customer-service best practices and Walgreens service traits with team members.
Provide courteous, friendly, fast, and efficient service, and recommend products, trade-up items, and companion items.
Process customer purchases, collect payments, provide change, and handle voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised, take inventory, maintain records, and check in and price merchandise as directed.
Follow asset protection procedures to identify and minimize profit loss.
Comply with state and local laws regarding regulated products, including alcoholic beverages and tobacco products.
Construct and maintain promotional, seasonal, and sale displays, and complete resets and revisions as directed.
Separate and place food items according to policies and procedures; rotate consumable stock using first in, first out, and restock outs.
Use store systems and equipment.
Provide photo-area services, including digital passport photos, poster printing, creative machine services, and promotion of photo products.
Monitor and fulfill web pickup orders and deliver them to customers at the store.
Maintain clean, neat, and orderly interior and exterior store conditions.
Comply with company policies and procedures and maintain respectful coworker relationships.
Complete special assignments and other assigned tasks.
Attend training and complete PPLs as requested by the Manager or assigned by corporate.