Customer Service Associate - Temporary

Walgreens•Arvada, CO

About The Position

The Customer Service Associate delivers a distinctive, friendly, and efficient customer experience. The role includes operating a cash register, assisting customers with products and services, resolving issues, recommending merchandise, and completing sales and transaction-related tasks. Associates also support merchandising, inventory, store maintenance, asset protection, regulated-product compliance, photo services, and web order pickup. The position requires completing assigned training and maintaining respectful relationships with coworkers. Applicants must be fluent in reading, writing, and speaking English, except in Puerto Rico, and be willing to work a flexible schedule that includes evenings and weekends. The role is temporary. Compensation depends on factors including geography, skills and abilities, education, and experience. The role remains open until filled.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekend hours.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet and assist customers and patients with products and services, resolve issues, and answer questions.
Model customer-service best practices, including courtesy, eye contact, proactively offering help, identifying needs, and assisting customers until satisfied.
Provide courteous, friendly, fast, and efficient service at checkout.
Recommend merchandise, trade-up items, and companion products.
Operate the assigned cash register; process purchases, cash and change, voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as directed.
Follow asset-protection procedures to identify and minimize profit loss.
Comply with state and local laws for regulated products, such as alcohol and tobacco.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Separate food items and place products according to applicable policies and procedures.
Rotate consumable stock using first-in, first-out practices and restock outs.
Use store systems and equipment.
Provide photo-area services, including digital passport photos, poster printing, use of the creative machine, and promotional photo-product suggestions.
Monitor and fulfill web pickup orders, including picking items and delivering orders to customers when they arrive at the store.
Help maintain clean, neat, and orderly interior and exterior store conditions.
Follow company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by the manager or assigned by corporate.