Customer Service Assistant
Alphabe Insight Inc•Columbus, OH
•$45,000 - $50,000•Onsite
About The Position
We are looking for a friendly and dependable Customer Service Assistant to support daily customer interactions and provide high-quality service experiences. This role is ideal for individuals who enjoy helping others and working in a fast-paced, customer-focused environment.
Requirements
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Excellent customer service abilities.
- Positive attitude and willingness to learn.
- Strong organizational and multitasking skills.
- Ability to work effectively in a team environment.
- Reliable and detail-oriented.
Responsibilities
- Welcome and assist customers with inquiries and service needs.
- Resolve routine customer concerns professionally and efficiently.
- Maintain accurate records of customer interactions.
- Support customer satisfaction and retention initiatives.
- Build positive relationships with customers.
- Collaborate with team members to ensure quality service delivery.
- Follow company procedures and service standards.
- Assist with daily operational support tasks.
- Participate in ongoing training and development.
Benefits
- Career growth opportunities
- Professional development and ongoing training
- Collaborative and supportive work environment
- Paid time off
- Health, dental, and vision insurance
- Retirement savings plan
- Employee assistance program
- Work-life balance
- Performance recognition programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
