Customer Service and Event Coordinator

Securitas Security ServicesMadison, WI
Onsite

About The Position

Securitas Security is seeking customer service-driven individuals for a Coordinator position. The ideal candidates will be reliable, accountable, punctual, and have a strong work ethic while adhering to our core values: Integrity, Vigilance, & Helpfulness. Our elite team always creates a safe and secure environment by deterring, observing, and reporting. This role offers the opportunity to serve your community while receiving elite training in safety and security. We have a dedicated Region and Area Management Support Staff which will foster you through your growth and advancement in the company.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or GED required.
  • Proficient in computer and technology use.
  • Strong verbal / written communication, reporting, and organization skills.
  • Must have great multi-tasking and interpersonal skills.
  • Must be able to interact with a wide range of individuals in a professional manner.
  • Able to remain alert and detail-oriented throughout the shift.
  • All candidates must be willing to participate in Securitas’ pre-employment screen process, including drug screen and background investigation.

Nice To Haves

  • 3+ years of experience in operations, hospitality, or security preferred.
  • Customer service background preferred.

Responsibilities

  • Responsible for ordering of items and assisting with setup for client events.
  • Work with client representatives in coordination and scheduling of events.
  • Supervise and support a team of security officers on site.
  • Respond to incidents and manage emergency situations effectively.
  • Maintain detailed reports, incident documentation, and daily activity logs.
  • Communicate routine patrols and ensure proper site coverage at all times.

Benefits

  • Medical, Dental, Vision, Life, AD&D, Disability Insurance, plus 401K options.
  • Virtual Medical Appointments with Telemedicine.
  • Paid Time Off, Free Uniforms, Paid Training, and Weekly Pay!
  • DailyPay Access Program NOW Available!
  • Discounts on Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel, and so much more!
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work
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