Customer Service Agent - New Brunswick
TigerTel•City of Moncton, NB
•CA$20 - CA$30•Remote
About The Position
TigerTel is seeking enthusiastic individuals for their Work-From-Home Customer Service Team. This role involves assisting a diverse range of commercial businesses and medical offices across the US and Canada with inbound customer service inquiries. There are no outgoing calls or sales involved, focusing solely on providing customer satisfaction. The position requires a dedicated home office setup including a PC/Laptop (Windows 10 or higher), a wired USB headset, and high-speed internet. A quiet, distraction-free workspace is essential.
Requirements
- PC/Laptop (Windows 10 or higher)
- Wired USB headset
- High-speed internet (wired connection required, Wi-Fi not sufficient)
- Quiet space with no distractions
- Ability to handle a variety of calls
- Passion for helping others
Nice To Haves
- Bilingual French/English skills
- Tech-savvy and problem-solving skills
- A smile that can be heard over the phone
Responsibilities
- Assist a diverse range of commercial businesses and medical offices across the US and Canada.
- Handle inbound customer service inquiries.
- Provide customer service satisfaction.
Benefits
- Set schedules on Saturdays and Sundays
- 10, 12, or 15-hour shift options
- Supportive team
- Positive atmosphere
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
