Customer Service Agent

Tres R
•$29,000•Remote

About The Position

Provide customer support for a self-storage company. This role involves following up with prospective renters, contacting customers regarding overdue payments, answering customer questions, and providing assistance to ensure an excellent customer experience.

Requirements

  • Verifiable customer service experience
  • C2 English level (native-level proficiency preferred)
  • Excellent verbal and written communication skills
  • Strong customer service and follow-up skills

Responsibilities

  • Provide customer support for a self-storage company.
  • Follow up with prospective renters.
  • Contact customers regarding overdue payments.
  • Answer customer questions and provide assistance.
  • Ensure an excellent customer experience.

Benefits

  • $29,000 MXN net per month
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