Customer Service Agent
Executive Aviation•Saskatoon, SK
•Onsite
About The Position
Executive Aviation is hiring Customer Service Agents at the Saskatoon Airport (YXE) who love working in the tourism industry. This role reports directly to an amazing Shift Lead who is there to support you. Our customer service agents are responsible for creating a safe and stress-free experience for travelers as they begin and end their journeys.
Requirements
- A true customer service champion with a minimum of two years’ in a customer-facing role
- A proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service
- Love to multi-task and are comfortable in a fast-paced where time pressures are a way of life
- A great communicator in both individual and group settings and have a demonstrated proficiency with computers and software.
- Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
- Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
- An ability to meet all conditions of employment: Restricted Area pass issued by Transport Canada, A criminal background check
Nice To Haves
- Previous airport experience would be considered an asset
Responsibilities
- Helping passengers check-in
- Supporting self-serve kiosks
- Preparing aircraft for on-time departures
- Facilitating deplaning and boarding of passengers
- Greeting passengers who are arriving from flights
- Following airline specific check-in policies and procedures
- Positively work airline crew
- A physical ability to consistently lift up to 70lbs/32kgs
- Light grooming duties
- Kindly enforce airline and airport policies and procedures to passengers
- And more!
Benefits
- Progressive wage ranges with lots of earning potential
- Fantastic flight benefits with the airlines that we support
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
