About The Position

Pape’ Machinery, the premier capital equipment dealer in the West, is seeking a Customer Service Advisor to join their team in Mt. Vernon, WA. At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family. Make a difference. Grow your career. Join the Pape’ Team!

Requirements

  • Self-motivation and the desire to win.
  • Excellent communication skills, including the ability to form strong relationships with customers.
  • Experience planning, developing, and executing sales action plans.
  • Knowledge and experience in heavy equipment parts and service.
  • Driver’s license with a good driving record.

Responsibilities

  • Selling heavy equipment parts and service to customers to ensure their equipment is running in peak form.
  • Acting as the liaison between Pape’s Parts and Service Departments and customers.
  • Relationship-based selling with customers by determining their needs, recommending solutions, and providing services.

Benefits

  • Competitive compensation
  • 401(k) & Roth 401(k) Retirement Plans with Company Match
  • Medical, Dental, Vision and Prescription Insurance
  • Flexible Spending Accounts (Flex Plans)
  • Life Insurance
  • Short- and Long-Term Disability Insurance
  • Employee Assistance Program
  • Online and Instructor-Led Training
  • Tuition Reimbursement for Training Programs
  • Progressive Vacation Plans
  • Sick Leave
  • Paid Holidays
  • Advancement opportunities
  • Training and mentoring
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