Customer Service Advisor - Lansing, MI

Stonebriar Auto Services LLC • Lansing, MI

22h • Onsite

About The Position

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Requirements

• A current and valid driver's license is required.

Nice To Haves

• Previous experience in an automotive service environment is preferred but not required.

Responsibilities

• Conferring with guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles.
• Performing all work in a safe and efficient manner.
• Providing an outstanding guest service experience.
• Contributing to an energetic and fun working environment.

Benefits

• Competitive wage
• Generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Paid-time-off (for full-time)
• Health insurance (for full-time)
• Dental insurance (for full-time)
• Optical insurance (for full-time)
• Life insurance (for full-time)
• Disability insurances (for full-time)
• Great career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees