Customer Service Advisor - Jenison, MI
About The Position
We are seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise. The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment.
Requirements
- A current and valid driver's license is required
Nice To Haves
- Previous experience in an automotive service environment is preferred
Responsibilities
- Confer with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles
- Perform all work in a safe and efficient manner
- Provide an outstanding guest service experience
- Contribute to an energetic and fun working environment
Benefits
- Competitive wage
- Generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor
- Paid-time-off (for full-time team members)
- Health insurance (for full-time team members)
- Dental insurance (for full-time team members)
- Optical insurance (for full-time team members)
- Life insurance (for full-time team members)
- Disability insurances (for full-time team members)
- 401k retirement plan (planned to launch in the future)
- Great career advancement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
11-50 employees
