Customer Service Advisor, IC
Mister Car Wash•Cedar Rapids, IA
•Onsite
About The Position
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience. As we accelerate our growth across the country, we’re looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special.
Requirements
- An outgoing personality with strong people and listening skills.
- The ability to connect with customers.
- Attention to detail and pride in your work.
- High energy and interest in being active outdoors in varying temperatures and weather conditions.
- A strong work ethic and a team-player attitude.
- Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
- Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head
Responsibilities
- Work with an amazing team in a fun environment.
- Build trusting relationships with customers and recommend products and services that best meet their needs.
- Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
- Help maintain the location’s appearance and cleanliness.
- Follow all Mister Car Wash safety procedures and policies, including appearance expectations.
Benefits
- PTO from day one
- Affordable medical, dental and vision
- 401(k) match
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
