Customer Service Advisor, IC

Mister Car Wash•Cottonwood Heights, UT

23h•Onsite

About The Position

Mister Car Wash is a leading and innovative car wash brand, the nation's largest. The company is seeking a Guest Service Specialist (GSS), also referred to as a Customer Service Advisor, to join its team. This role is crucial for delivering exceptional customer service and embodying the company's core values: We Care, We Work Hard, and We Have Fun. The company is experiencing national growth and invests in leadership and training programs to support career development.

Requirements

An outgoing personality with strong people and listening skills.
The ability to connect with customers.
Attention to detail and pride in your work.
High energy and interest in being active outdoors in varying temperatures and weather conditions.
A strong work ethic and a team-player attitude.
Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head

Responsibilities

Work with an amazing team in a fun environment.
Build trusting relationships with customers and recommend products and services that best meet their needs.
Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
Help maintain the location’s appearance and cleanliness.
Follow all Mister Car Wash safety procedures and policies, including appearance expectations.