Customer Service Advisor - Machesney Park IL

Stonebriar Auto Services LLC • Machesney Park, IL

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About The Position

Stonebriar Auto Services is hiring full-time and part-time Guest Service Advisors, also called Customer Service Advisors or CSAs, for Jiffy Lube Multicare in Machesney Park, Illinois. The successful candidate confers with guests to determine or suggest the diagnostic and mechanical services needed for their vehicles. Work must be performed safely and efficiently while providing outstanding guest service and contributing to an energetic, fun working environment. Jiffy Lube has over 2,000 locations, and Stonebriar Auto Services describes itself as a fast-growing Jiffy Lube franchise.

Requirements

• A current and valid driver's license is required.

Nice To Haves

• Previous experience in an automotive service environment is preferred but not required.

Responsibilities

• Confer with guests to determine or suggest diagnostic and mechanical services needed for their vehicles.
• Perform work safely and efficiently.
• Provide an outstanding guest service experience.
• Contribute to an energetic and fun working environment.

Benefits

• Competitive wage.
• Generous discount on Jiffy Lube services, including Multicare services such as tires, brakes, and repairs, at company cost, with no charge for labor.
• Full-time team members are eligible for paid time off, health, dental, and optical insurance, and life and disability insurance.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed