Customer Service & Administrative Processing Specialist (Temporary)

LaneStaffing, IncHouston, TX
$17 - $17Onsite

About The Position

LaneStaffing is seeking detail-oriented and customer-focused professionals for a high-volume administrative support assignment in a structured office environment. This role requires individuals who are comfortable working with sensitive information, performing detailed data entry, responding to public inquiries, and supporting time-sensitive operations. Ideal candidates thrive in fast-paced environments, demonstrate professionalism, and maintain strong attention to detail.

Requirements

  • High school diploma or GED
  • At least 1 year of clerical or office experience
  • At least 2 years of customer service experience
  • Minimum typing speed of 35 words per minute
  • Strong attention to detail
  • Professional phone and email etiquette
  • Ability to handle confidential information with discretion
  • Must pass background screening
  • Must be able to commit to the full project timeline (February – October 2026)

Nice To Haves

  • Experience in high-volume processing environments
  • Bilingual (English required; Spanish, Vietnamese, Mandarin, or Chinese highly preferred)
  • Familiarity with Microsoft Office (Excel, Word, Outlook)

Responsibilities

  • Accurately enter and update records in internal systems
  • Review documentation for completeness and accuracy
  • Respond professionally to inbound calls and email inquiries
  • Provide accurate information regarding processes, timelines, and requirements
  • Maintain confidentiality of sensitive records and information
  • Prioritize daily assignments and meet processing deadlines
  • Investigate and resolve discrepancies requiring follow-up
  • Work collaboratively in a team-based office environment
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