Customer "Sales" Representative (Part-Time) - Plumbing

Olympic Plumbing Technology • Dallas, TX

2d • Remote

About The Position

This is a part-time, remote position for a Customer Sales Representative in the plumbing industry. The role involves being the first point of contact for customers, delivering exceptional service, and identifying opportunities to connect them with the right products and solutions. It is a fast-paced, phone-based environment where relationship-building, active listening, and sales skills are essential. The company is a family-owned plumbing and drain service company that values Integrity, Honesty, Respect, Teamwork, and Kindness.

Requirements

• 3+ years of customer service experience, preferably in a call center phone-based (trades) environment
• Ability to work independently and in a remote environment
• Some entry-level sales or goal-driven experience (upselling, lead follow-up, or appointment booking)
• Strong communication and active listening skills
• The ability to multitask, stay organized, and follow through on details
• Comfort using multi-line phone systems, Microsoft Office, and Google Workspace
• A dependable, proactive attitude and a desire to grow with the company
• Sales experience

Nice To Haves

• Service Titan experience a plus

Responsibilities

• Answer and place inbound/outbound customer care and sales calls with professionalism, confidence, and empathy
• Engage customers in consultative conversations to understand their needs, recommend services, and book appointments
• Proactively identify opportunities to upsell or cross-sell products and services that add value for customers
• Handle inquiries, schedule technicians, and ensure seamless communication between customers and the operations team
• Accurately follow company procedures for scheduling, documentation, and follow-up
• Meet and exceed individual and team goals related to sales, scheduling accuracy, and customer satisfaction

Benefits

• Competitive pay: $12–$16/hour (based on experience)
• Flexible PTO plan (vacation, personal, and sick leave)
• 401(k) with company match
• A supportive, team-oriented remote environment that values communication and accountability
• Ongoing training and career growth opportunities within a respected local company

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed