Customer Sales Representative: Vehicle

RPM•Birmingham, MI

4d•Onsite

About The Position

RPM is an international non-asset-based logistics and supply chain solutions company. Our focus is to provide customizable solutions tailored to support today’s complex supply chains. As one of the fastest-growing logistics companies in North America, RPM executes thousands of shipments per month through a combination of digital innovations and an unwavering commitment to customer success. RPM has evolved as a disruptive and differentiated, end-to-end transportation service provider, to meet the ever-changing needs of its customers. RPM proudly services some of the most recognizable and transformative companies in the world as The Driving Force in Logistics™ Your Role The Sales Representative role is integral to our continued success and mission to remove the complexity from logistics. You need to be a team player, dedicated to your customer, passionate about our industry, and disciplined to do what it takes to get the job done. If you are energized by overcoming challenges from both clients and carriers and by building lasting relationships, then accelerate your career with our rapidly growing company. We empower our employees to take charge and step up to any challenge.

Requirements

1-5+ years of logistics or supply-chain experience
Experience pricing and executing Over-Dimensional and project-based freight
Working Knowledge of Permits, Escorts, Routing, and Specialized Equipment
Experience selling into Automotive, Construction, Energy or Industrial Verticals
Experience with CRM Platforms such as Salesforce
Experience with lead generation platforms such as ZoomInfo
Ability to travel (less than 5% of the time) to meet with customers and/or attend industry conference

Nice To Haves

Bachelor’s Degree

Responsibilities

Develop new business through lead generation, cold communications (i.e., phone calls, emails, social platforms), and referrals.
Successfully onboard customers through internal department processes and collaboration.
Grow market share with existing customers by positioning RPM’s full suite of services and executing on customer strategy through proactive communications.
Monitor customer and industry vertical trends to take appropriate actions to optimize revenue.
Manage daily customer operations in our transportation management system including but not limited to building orders, shipment capacity coverage, tracking, billing, collections, and issue resolution.
Collaborate with internal departments to provide strategic planning including but not limited to pricing, operational efficiencies, and issue resolution.
Prepare presentations, provide cost comparisons, and present QBRs to customer stakeholders.
Adhere to departmental KPIs, production metrics, and sales-related activities, including pipeline management.
Attend and participate in any training or educational sessions deemed necessary by the department.