Customer Sales Manager, Kroger

The Kraft Heinz Company•Cincinnati, OH
•$104,200 - $130,200•Onsite

About The Position

This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for selling and executing across various categories accounting for $100MM in revenue with Kroger as a vital member of the Customer Sales Team. The CSM serves as the key stakeholder between Kraft Heinz and our retail partners, leading all selling activities & driving efforts tied to improving our sales, gross margin & market share. The CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and objectives.

Requirements

  • Proven & tested experience in customer management, account management, and/or retail sales management.
  • Strong sales background with excellent understanding of business processes (forecasting, promo planning, trade management, multi-year strategy development).
  • Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives.
  • Trusted to work autonomously within a sales framework to plan, organize and set/achieve priorities.
  • Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively.
  • Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc.
  • Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.

Responsibilities

  • Owns the Kroger General Office relationship across the assigned Kraft Heinz portfolio, ensuring delivery of joint winning plans to be an indispensable partner.
  • Plays an active role in fostering a winning Kroger team culture that focuses on growth, ideation and building the future business in a sustainable way.
  • Effectively partners with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth.
  • Builds the Kraft Heinz business with Kroger through profitability acceleration, share growth, revenue enhancement, execution of special programs, and delivery of new and core distribution.
  • Develops, executes, tracks, analyzes, evaluates business plans while leveraging cross-functional support via Business Unit/HQ, customer strategies/initiatives and external factors to ensure mutually beneficial outcomes for Kraft Heinz and Kroger.
  • Builds and executes efficient and effective trade programs to maximize return on investment, while ensuring trade promotion spending levels remain within budget.
  • Applies consumer and market insight information (IRI, Stratum, M6), both internal and external, to build and influence implementation of business plans to enable superior execution across businesses.
  • Drives the Kraft Heinz winning culture both within the office, as well as, within their respective responsibilities.

Benefits

  • Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs.
  • Events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
  • Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
  • Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
  • Employee Assistance Program , Wellbeing Programs, Family Support Programs
  • 401k, Life, Accidental Death & Dismemberment, Disability
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