CSR - Spanish Bilingual Customer Sales and Service Representative - Industrial Parts

Varco•Akron, OH

24d•$18 - $20•Onsite

About The Position

VARCo Supply is seeking enthusiastic individuals for a full-time Customer Sales and Service Representative position at our new Akron, Ohio location. In this role, you will support a large Spanish-speaking customer base from around the globe by taking orders for industrial parts for trucks and business needs. While full training on products and the order entry system will be provided, prior experience in sales, customer service, or an auto parts counter role is beneficial. This is an opportunity to make a difference by helping small business owners find the right parts.

Requirements

Fluent in both English and Spanish.
Great phone skills: Comfortable chatting with customers and helping them find what they need.
Solid typing abilities: Ability to enter orders quickly and accurately.
Basic math and clear communication skills.
A sense of urgency and attention to detail.
Reliability: Perfect attendance is a must, especially in the first 30 days.
Must pass a pre-employment background check.

Nice To Haves

Knowledge of other languages such as French.
Experience related to this position.
Experience transitioning from an auto parts counter position or similar customer-facing job.

Responsibilities

Provide friendly customer service and sales support in English and Spanish primarily over phones in a measured environment.
Communicate with other team members and vendors to ensure product availability and correct specifications for products.
Ensure orders are accurate and shipments go out smoothly by confirming details like fitment, size, and color.
Collaborate with a team that values precision and customer satisfaction.