Customer Sales Analyst

Kraft HeinzRogers, AR
Hybrid

About The Position

The Customer Sales Analyst (CSA) will be a vital internal sales position to deliver actionable business insights that support growth on the Sams Club team. The CSA will help steer data for sales planning with the development of actionable insights to improve sales value across all Kraft Heinz categories via data pulling, visualization and analysis. Additionally, the CSA position ensures key routines are executed with excellence including line review organization, post event tracking, performance updates, and SOP development. This position will collaborate cross-functionally with marketing, finance, retail, and supply chain to ensure target delivery.

Requirements

  • Experience with a corporate sales background with knowledge of business processes and Category Management
  • Ability to work within a Customer Business Team framework, applying a customer-first mentality for effective customer management & proactivity to achieve objectives
  • Ability to plan, organize and communicate priorities to leadership
  • Strong analytical skills
  • Use and understanding of syndicated data and panel data
  • Proven communication skills (written, verbal, presentation) for both internal & external outputs
  • Ability to work independently and as a part of a team
  • Excellent communication and collaboration skills
  • Strong presentation Skills including Verbal & Written
  • Adaptability to changing business requirements
  • Self-starter – highly motivated and proactive approach to all task
  • Growth Mindset with Problem Solving Skills and Attention to Detail

Nice To Haves

  • Experience with Power BI development, including report and dashboard creation is a plus.
  • Strong desire to expand capabilities with Circana, Numerator, Excel, and PowerPoint

Responsibilities

  • Utilize sales and consumer data to build presentations for both internal and external audiences.
  • Own routines to identify key volume drivers and communicating material needs.
  • Develops impactful customer specific selling stories that reflect key category business building initiatives.
  • Focus on communication of actionable analysis & insights to support effective selling stories, to solve consumer needs.
  • Assist with regular category & business reviews with the field team to affect positive business growth.
  • Ensures that the customer, consumer and category insights are delivered timely, with full data accuracy
  • Analyze key merchandizing events and provide actionable point of views on compliance, execution, consumption and value.
  • Be or Grow into a Subject Matter Expert on Story Telling, Visualizations, Data Literacy, or Analytical Process.
  • Work with the Data & Analytics team on a feedback loop of business-critical reporting and tool development.

Benefits

  • Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs.
  • Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
  • Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
  • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
  • Financial – 401k, Life, Accidental Death & Dismemberment, Disability
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