Customer Representative
About The Position
North Rising Star is hiring Customer Representatives for its Minneapolis team. The role involves representing brands through direct, face-to-face conversations with customers and helping them learn about products, services, and available opportunities. It is a hands-on, customer-facing position focused on communication, building rapport, and creating positive customer experiences. Structured training, regular coaching, and opportunities to develop professionally are provided. Previous customer service experience is not required; experience in retail, hospitality, sales, or other customer-facing positions is welcome.
Requirements
- Enjoy meeting and speaking with new people.
- Communicate clearly and listen attentively.
- Explain information in a simple, engaging way.
- Remain positive and professional in a busy environment.
- Take initiative and work well with others.
- Be dependable, coachable, and motivated to improve.
Nice To Haves
- Experience in retail, hospitality, sales, or another customer-facing position.
Responsibilities
- Start friendly, professional conversations with potential customers.
- Learn about customer needs and help customers understand relevant products and services.
- Explain client offerings and answer questions clearly.
- Provide accurate information to help customers make informed decisions.
- Create positive experiences that reflect well on the brands represented.
- Work with the team to meet daily customer engagement goals.
- Stay up to date with client information, campaign updates, and training.
Benefits
- Performance-based bonus
- Company parties
- Competitive salary
- Opportunity for advancement
- Training and development
- Structured training
- Regular coaching and feedback
- Practical experience working directly with customers
- Opportunities to improve communication and problem-solving skills
- Collaborative environment where teamwork is valued
- Opportunity to develop professionally and take on greater responsibilities over time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
