Customer Relationship Manager

HoneywellAtlanta, GA
Hybrid

About The Position

As a Customer Relationship Manager at Honeywell, you will serve as a trusted advisor and advocate for some of our most strategic customers. You will be responsible for building strong partnerships, driving customer satisfaction, and ensuring customers realize maximum value from our solutions and services. In this highly visible role, you will proactively engage with customers, understand their business objectives, anticipate challenges, and coordinate cross-functional teams to deliver exceptional customer experiences. Your ability to foster long-term relationships, influence stakeholders, and identify opportunities for continuous improvement will directly contribute to customer loyalty, retention, and business growth. Honeywell helps organizations solve the world's most challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Requirements

  • Ability to foster long-term relationships.
  • Ability to influence stakeholders.
  • Ability to identify opportunities for continuous improvement.

Responsibilities

  • Serve as a trusted advisor and advocate for strategic customers.
  • Build strong partnerships with customers.
  • Drive customer satisfaction.
  • Ensure customers realize maximum value from solutions and services.
  • Proactively engage with customers.
  • Understand customer business objectives.
  • Anticipate customer challenges.
  • Coordinate cross-functional teams to deliver exceptional customer experiences.
  • Foster long-term relationships.
  • Influence stakeholders.
  • Identify opportunities for continuous improvement.
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