About The Position

Blossman Gas & Appliance is seeking customer-oriented applicants for the position of Customer Relations Specialist at their retail location in Oak Island, NC. This role is a professional growth opportunity within America's largest independent propane company, which has over 85 locations in 12 states and is celebrating its 75th year in business. The Customer Relations Specialist is the primary, first line of contact for customers, handling phone calls, coordinating daily closeouts and deposits, posting payments, scheduling deliveries and services, and promoting/selling appliances and services. The position combines customer care, computer work, and consultative selling in a fast-paced retail setting. A strong commitment to safety is also important.

Requirements

  • High school diploma required
  • Professional, friendly demeanor
  • Enjoy helping people
  • Comfort with recommending products and solutions
  • Ability to work regularly in a fast-paced, retail setting
  • Solid computer skills and the ability to learn new software
  • Reliable; solid work ethic
  • Desire to work M-F from 8-5 with limited overtime
  • Pass pre-employment background check, drug screening, and other pre-employment steps
  • Friendly with solid organizational skills
  • Strong commitment to safety, consistent with company policy

Nice To Haves

  • Some college or earned degree helpful

Responsibilities

  • Answer phones
  • Coordinate the daily closeout and deposit
  • Post payments
  • Schedule gas deliveries and other services
  • Promote and sell Blossman's core line of appliances and services

Benefits

  • PTO
  • Health insurance
  • 401k w/ up to 4% match
  • Achievable bonus opportunities
  • Ongoing training
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