Customer Relations Representative - Entry Level

Resilient Enterprises • Meridian, ID

15h

About The Position

Resilient Enterprises is committed to creating meaningful connections between organizations and the communities they serve. Through professional engagement and relationship-building initiatives, our team helps support awareness campaigns and public-facing programs while fostering positive customer experiences.

We are currently seeking a Customer Relations Representative to join our growing team. In this role, you will be responsible for building positive relationships with customers, providing information about ongoing programs and services, and ensuring a professional and welcoming experience during every interaction.

This is an excellent opportunity for individuals looking to develop communication, problem-solving, and customer service skills in a supportive, team-oriented environment. No prior experience is required, as training is provided.

Requirements

• High school diploma or equivalent
• Strong verbal communication and active listening skills
• Positive attitude and customer-focused mindset
• Ability to remain professional in a fast-paced environment
• Strong organizational and interpersonal skills
• Ability to work both independently and collaboratively

Nice To Haves

• Customer service, hospitality, retail, or administrative experience is beneficial but not necessary

Responsibilities

• Serve as a primary point of contact for customers and community members
• Provide accurate information regarding programs, services, and initiatives
• Address questions and concerns in a professional and timely manner
• Build and maintain positive customer relationships
• Assist with customer feedback collection and reporting
• Support team projects and daily operational objectives
• Maintain detailed and organized records of customer interactions
• Uphold company standards of professionalism and customer care

Benefits

• Comprehensive paid training
• Weekly pay
• Opportunities for professional growth and advancement
• Leadership development programs
• Ongoing coaching and mentorship
• Positive and collaborative work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED