Customer Relations Representative

Norway Savings Bank Opportunties • Portland, ME

1d • Onsite

About The Position

For The Life You Choose, A Career to Match…. Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person’s unique gifts and strengths and offers the support to achieve great things. A place where your unique being shines through. If this sounds exciting to you, we would love to have you on our team! Come work with our talented and dynamic team as a Customer Relations Representative! Please reach out to see which locations we currently have open! In this versatile and multifaceted role, you'll play a vital part in meeting the financial needs of both new and existing customers while gaining the knowledge and support to grow your career. You'll have the opportunity to develop customer relationships, deliver friendly and efficient customer service during daily bank transactions, and actively promote our various bank business lines with the goal of growing our customer base. If you have a passion for providing exceptional customer experiences, a talent for building relationships, and a drive to grow your career, we want you on our team!

Requirements

• High school diploma or equivalent work experience.
• Previous cash-handling experience.
• Excellent internal and external customer service skills, with a knack for building relationships.
• Basic computer system knowledge to navigate our systems.
• Self-motivated and driven aptitude, thriving in a team environment.
• Availability on Saturday mornings is necessary.
• Ability to travel to other branches as needed.

Responsibilities

• Meet the financial needs of both new and existing customers.
• Develop customer relationships.
• Deliver friendly and efficient customer service during daily bank transactions.
• Actively promote bank business lines with the goal of growing the customer base.

Benefits

• 120 hours of paid time off per year, increasing with longevity
• 48 hours of paid sick time per year
• 11 paid holidays
• Top tier full insurance benefits
• 401K with exceptional employer matching and contributions
• Tuition reimbursement
• Employer HSA contributions
• Comprehensive Wellness Program with access to complimentary Heath Coaches, on-site gyms, and monetary incentives for reaching your wellness goals
• A hands-on team that is committed to the growth and success of our employees!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED