Customer Relations Manager (big personality)

Ardmore Toyota•Ardmore, PA

1d•Onsite

About The Position

We are the Paul Automotive Group. We enjoy building lifelong relationships by sharing a common responsibility to exceed all expectations of our customers and ourselves. Since 1905, our purpose has been delivering an uncompromised customer experience. Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. Our employees are the foundation of our success – and we want you to be a part of it! We employ knowledgeable and capable people that have a genuine caring for customer’s time and are loyal to our mission. We have efficient processes and executions that create a stress-free experience every time. We believe in investing in our employees from the very beginning. We focus on making our employees the best they can be through continuous training, advancement opportunities and top-notch compensation and benefits – all while promoting a culture that values family, diversity and teamwork. It’s simple really – we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.

Requirements

Strong commitment to customer satisfaction
Big outgoing personality

Responsibilities

Customer concern resolution
Customer follow up
Working with service advisors to get fast and accurate information to customers
Help to facilitate customer handling and satisfaction
Help customers to understand how to view our new "multipoint inspection with video/picture media"
Additional duties will be added as this important position develops.