Customer Relations Manager-Stonebriar
Stonebriar Chevrolet•Frisco, TX
•Onsite
About The Position
Stonebriar Chevrolet is looking to add a Customer Relations Manager to our team. This person will work with our sales staff and report to the General Manager. They will help provide an outstanding customer experience by dealing with customers at delivery and during any follow up that is required after the sale for their vehicle. This is a new position for us and will evolve over time. This is an exciting opportunity for the right person who likes to get in and make things happen.
Requirements
- Must be able to pass a background check which includes a drug screen.
- Must be able to work within a team environment and help teammates as necessary.
- Must be at least 18 years of age.
Nice To Haves
- Dealership experience is preferred but not required.
Responsibilities
- Deal with customers at delivery and during any follow up that is required after the sale for their vehicle.
- Schedule and work within a set process to hold salespeople accountable to our processes and to get customer issues resolved quickly and efficiently.
- Maintain CSI above manufacturers requirement.
Benefits
- GREAT Team Environment
- Competitive Wage
- Health Insurance and 401K
- Satisfaction from knowing you have helped our customers have a great experience
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
