Customer Relations Liaison -Administration Oncology- FT Days- MHW
Memorial Healthcare•Pembroke Pines, FL
•Onsite
About The Position
Serves as a liaison between guests, staff, and patients to respond to patient information inquiries. Receives and processes customer suggestions and complaints. Receives, screens, routes, and/or responds to incoming telephone inquiries. Greets all guests and provides information, directions, or instructions based on guests' needs. Maintains and regularly updates patient information. Routes or responds to general inquiries for information or directions.
Requirements
- High School Diploma or Equivalent (Required)
- Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
- No experience required.
Responsibilities
- Receives and processes customer suggestions and complaints.
- Receives, screens, routes, and/or responds to incoming telephone inquiries.
- Greets all guests and provides information, directions, or instructions based on guests' needs.
- Maintains and regularly updates patient information.
- Routes or responds to general inquiries for information or directions.
Benefits
- Veteran’s Preference
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
