Customer Quality & Facilities Project Coordinator

Busch • San Jose, CA

3d • Hybrid

About The Position

This position as Customer quality and facility project coordinator helps manage first article (FAI) processes, customer quality trackers, and customer compliance requirements, with the key Semiconductor OEM customers and internal stakeholders to ensure successful completion of the processes. He/she will also be responsible for coordinating any Silicon Valley Innovation Center (SVIC) related facility requirements and projects within the company, with external suppliers, and the landlord. Must be highly motivated, organized, and capable of multi-tasking several projects or efforts at any given time. Responsibilities include working hand-in-hand with other SVIC team members, facility and EHS teams, customer quality engineers, product management, engineering, purchasing, external vendors, and the facility landlord.

Requirements

• Must have very strong organizational and time-management skills to prioritize and complete multiple tasks simultaneously.
• Must have ability to effectively communicate verbally and in writing with coworkers, customers, vendors, and other departmental personnel in a professional and positive manner.
• Requires ability to accurately input, manipulate and access information using moderately complex computers and software programs; with minimum software requirements being Microsoft Word, Excel, and PowerPoint (or equivalent).
• Requires strong ability to work with others to share specific knowledge of work processes, and/or procedures in order to continuously make improvements.
• Any combination of education, training, and relevant experience equivalent to a minimum of the following: High School graduate with > 8 years of similar work experience for an engineering/manufacturing company OR Associate degree in Business Administration, social science, or a technical field; with >4 years of relevant work experience in an engineering/manufacturing company
• Excellent English verbal and written communication skills.
• Must be able to multitask and operate in a fast-paced environment while maintaining a disciplined approach to oversee employer and customers’ needs.
• Works on assignments that are time sensitive by nature.
• Must be able to solve both practical and complex problems and deal with a variety of factors.

Responsibilities

• Manages the first article process with the key Semiconductor OEM customers. Responsible for internal coordination ensuring all the necessary information and reports are available from the respective internal stakeholders. Organizing the data submission to ensure timely completion according to the customer requirements.
• Organizes and tracks customer quality metrics.
• Tracks and follows through with internal stakeholders to complete all customer compliance requirements and deadlines.
• Acts as the key representative for Pfeiffer on all Silicon Valley Innovation Center (SVIC) facility maintenance, repairs, and projects with internal stakeholders, external vendors, and landlord to ensure smooth execution and completion according to the budget, project requirements, and timeline.
• Travel should be minimum (<5%) but may require occasional visits to vendors and to attend corporate meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree