Customer Quality Engineer Intern

Gotion, Inc.Manteno, IL
$20 - $20

About The Position

Join Gotion as a Customer Quality Engineer Intern, supporting our efforts to ensure top-tier quality and customer satisfaction for battery cells, modules, and packs. You'll gain hands-on experience with customer feedback handling, data analysis, and problem-solving while working closely with senior engineers and cross‑functional teams. This is a 10-week internship that will last from June 2026 to August 2026. The expected pay rate for this position is $20/hr.

Requirements

  • Pursuing a Bachelor’s in Engineering or Materials Science
  • US Citizen or Green Card holder
  • Interest in quality engineering, data analysis, and customer-facing work
  • Strong communication, organization, and problem-solving skills
  • Willingness to learn tools like Excel, Minitab, or Power BI
  • Ability to travel occasionally with the team

Responsibilities

  • Help log and track customer quality complaints and assist with 8D reports
  • Support failure analysis activities and help document findings
  • Assist with collecting and organizing faulty parts and inspection data
  • Perform basic visual and electrical checks (training provided)
  • Help maintain the faulty parts database and track common failure types
  • Prepare materials for customer meetings, reports, and audits
  • Support customer visits alongside senior engineers
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