Customer Planning Representative - B 6 - Hicksville

LIPAPRDTown of Oyster Bay, NY
$37 - $64Hybrid

About The Position

Responsible for handling all customer inquiries, requests, complaints, etc. involving the establishment and maintenance of electric service. Determine, prepare and/or perform demand, load factor, projected revenue, proper metering equipment, rate application, service deposits, agreements for electric extensions, application of tariffs, rules and regulations codes and standards, secure easements, communicate company programs, service inspections. Applying technical expertise and company construction standards, design and application standards, procedures and guides, plan, design, prepare sketches, cost estimates and necessary orders for the construction and maintenance of all electric transmission and distribution facilities. Act as coordinator for work orders and be responsible for coordinating activities in order to provide service to the customer in a timely manner.

Requirements

  • Associate's Degree in Engineering, Engineering Technology or Computer Science from an accredited engineering or technological school
  • Curriculums must be from an ABET or equivalent accredited engineering or technical school or program
  • A valid US driver's license
  • Compliance with the Department of Energy's regulation 10 CFR 810 is required
  • Must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list and not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).
  • As an employee of PSEG Long Island, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and work extended hours beyond your regular work schedule. You may also be required to work on premise or in an alternate location as directed by the company.
  • PSEGLI’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.
  • Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana.

Nice To Haves

  • Electrical background/utility experience is preferred

Responsibilities

  • Handling all customer inquiries, requests, complaints, etc. involving the establishment and maintenance of electric service.
  • Determine, prepare and/or perform demand, load factor, projected revenue, proper metering equipment, rate application, service deposits, agreements for electric extensions, application of tariffs, rules and regulations codes and standards, secure easements, communicate company programs, service inspections.
  • Applying technical expertise and company construction standards, design and application standards, procedures and guides, plan, design, prepare sketches, cost estimates and necessary orders for the construction and maintenance of all electric transmission and distribution facilities.
  • Act as coordinator for work orders and be responsible for coordinating activities in order to provide service to the customer in a timely manner.

Benefits

  • medical
  • dental
  • vision
  • paternal leave and family leave programs
  • behavioral health programs
  • 401(k) with company match
  • life insurance
  • tuition reimbursement
  • generous paid time off
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