Customer/Partner Services Representative for Christian Ministry
About The Position
Jewish Voice Ministries International is seeking a Customer/Partner Services Representative to serve as a caring and professional point of contact for ministry partners. In this role, you will handle inbound calls, assist with donations, product orders, and prayer requests, and ensure every partner feels heard and appreciated. This position is based in our Phoenix office, with the potential for a hybrid schedule after demonstrating strong performance. The work is mission-driven, focused on proclaiming Yeshua (Jesus) to the Jew first, demonstrating His love through humanitarian outreach, and equipping the Church to stand with Israel and the Jewish people.
Requirements
- High school diploma or GED required
- One or more years of customer support or partner care experience preferred
- Strong communication and interpersonal skills
- Detail-oriented with strong organizational ability
- Proficiency with Microsoft Office and general computer systems
Nice To Haves
- Spanish speaking ability a plus
Responsibilities
- Handle an average of 40-60 inbound partner calls per day with warmth and efficiency
- Respond to partner inquiries via phone, email, and written correspondence
- Assist with donations, product orders, account updates, and prayer requests
- Pray with and intercede for partners during calls when asked
- Research and resolve partner concerns promptly and accurately
- Follow up with partners to ensure questions and issues are fully resolved
- Document interactions and encourage and thank partners for their support of the ministry
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
