Customer Outreach Specialist

Any Hour Services • Marriott-Slaterville, UT

7d • Onsite

About The Position

Any Hour Services is a residential service company specializing in electric, plumbing, heating & air that has been in business for over 50 years. We offer a great environment and culture focused on growth, development, and retention. We are looking for full-time members to join our team. We provide on-the-job training with paid training included. Our Customer Outreach Specialists play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and scheduling timely assistance for repairs, installations, or maintenance. They serve as the initial point of contact for clients, handling calls, emails, and live chats. Our representatives must communicate clearly, demonstrate empathy, and ensure that all customer concerns are handled professionally, while also maintaining accurate records of interactions and coordinating with service technicians to deliver seamless service experiences.

Requirements

• Pre-employment background check
• Pre-employment drug screen

Nice To Haves

• No experience required, but experience provides for higher pay and leadership opportunities.

Responsibilities

• Serve as the initial point of contact for clients, handling calls, emails, and live chats.
• Address customer inquiries and resolve issues.
• Schedule timely assistance for repairs, installations, or maintenance.
• Communicate clearly and demonstrate empathy.
• Ensure all customer concerns are handled professionally.
• Maintain accurate records of interactions.
• Coordinate with service technicians to deliver seamless service experiences.

Benefits

• Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
• 401(k) retirement with company match
• Weekly pay with incentives and bonuses
• Company events & parties for individuals & families
• Holiday pay, vacation pay, & paid time off
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed