Customer Operations Intern
DIRECTV•El Segundo, CA
•$25 - $34•Hybrid
About The Position
At DIRECTV, we’re redefining the future of entertainment. From satellite to streaming, we deliver innovative video experiences that connect people to the content they love; anytime, anywhere. Join a team that’s shaping the next generation of media and entertainment. Dive into the Customer Operations organization as a summer intern. This role works directly with our Engineering organization and provides hands-on experience working on the newly built Product Customer Experience (PCX) Lab in El Segundo, CA.
Requirements
- Undergraduate or graduate students majoring in Engineering, Computer Science, or Mathematics
- Solid general technical knowledge and ability to learn new tools quickly
- Strong technical acumen with analytical problem-solving skills
- Familiarity with DIRECTV products and services
- Engineering-focused mindset with attention to detail and innovation
- Coding experience across a broad range of programming languages
- Demonstrated ability to succeed in a virtual or remote environment
- Comfortable presenting ideas and engaging with leadership
- Must have full U.S. work authorization now and in the future
Nice To Haves
- Exposure to artificial intelligence technologies, particularly computer vision (e.g., image recognition, object detection, video analytics), is a strong plus
Responsibilities
- Implementing software updates and feature enhancements.
- Identify and research issues through various sources and feedback channels to create solutions.
- Investigate system gaps and opportunities.
Benefits
- Hourly rate based on academic status
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What This Job Offers
Job Type
Full-time
Career Level
Intern
